Exporting your data and deleting your account

Your work belongs to you. You can take a copy of it or close your account yourself, any time, without writing to us.

Download your workspace

In Settings, under Account, press Download my workspace. You'll get one JSON file with your boards, documents, tasks and what the assistant has remembered. Login details and payment details aren't included.

If you only need a document or two, you can export each one as Word, PDF, PNG, Markdown or plain text.

We'd suggest downloading your workspace before you close your account. Once it's closed, we can't get anything back.

Close your account

1. Go to Settings, open Account, and press Close my account.
2. Type your email address to confirm.
3. Press Delete everything.

We ask you to type it so you can't close your account by accident, and so you're sure which account you're signed in to.

What happens next

It happens straight away, in this order:

1. Your subscription is cancelled.
2. Every file you uploaded is removed.
3. Your waitlist entry is removed.
4. Your account is deleted, along with all your work.

If we can't cancel your subscription, or can't remove your files, nothing is deleted and you'll be asked to try again. We do this on purpose so you're never left deleted but still being charged.

This can't be undone

There's no grace period and no way to recover a closed account. Please be sure, and download your workspace first.